• Identity & Contact: name, email, phone number, billing/shipping address.
• Account & Auth: login email, password (encrypted).
• Order & Payment: items purchased, order value, payment mode, transaction status (card/bank details are processed by payment gateways; we do not store full card numbers).
• Device & Usage: IP address, device/browser type, pages viewed, time spent, referring/exit pages, clicks, approximate location.
• Preferences & Surveys: style/category interests, feedback, optional demographic details (e.g., pin code/age range).
• Marketing Interactions: email/SMS/WhatsApp opens, link clicks, campaign engagement.

• To fulfill orders: process payments, ship products, provide invoices and order updates.
• Customer support: respond to queries, returns, exchanges, and complaints.
• Personalization: recommend products, show relevant offers, improve site experience.
• Security & compliance: prevent fraud, enforce our Terms, comply with law.
• Marketing (with your consent/opt-in): send updates on new arrivals, festivals, sales, or events.
• You can opt out anytime (see Your Choices).

• Remember your cart and preferences.
• Analyze traffic and performance.
• Show more relevant ads on and off our site.
• Cookies do not store sensitive personal data.
• You may disable cookies in your browser; some features may then not function properly.

• We may use third-party partners (e.g., ad networks, analytics tools) to measure visits and show ads based on your interactions.
• These partners may set or read cookies/pixels to collect pseudonymous data (not your name, phone, or full address).
• You can adjust ad preferences in your browser or platform settings.
• You may opt out of our marketing messages anytime (see Your Choices).

• We do not sell your personal information.
• We share data only as needed to run our business:
• Service providers: Shopify (store platform), payment gateways, logistics/couriers, email/SMS/WhatsApp tools, analytics, IT/security vendors — strictly on a need-to-know basis under confidentiality.
• Legal & compliance: to comply with court orders, lawful requests, prevent harm or fraud, or protect our rights/users.
• Business transfers: if we undergo a merger, acquisition, or reorganization, your data may transfer under equivalent protections.

• We keep data for as long as needed to provide services, meet legal/accounting obligations, resolve disputes, and enforce agreements.
• When no longer needed, we securely delete or de-identify it.

• We use administrative, technical, and physical safeguards to protect your data, including:
• SSL encryption during transmission.
• Limited employee access.
• Regular monitoring for fraud or misuse.
• No method of transmission/storage is 100% secure, but we strive to maintain industry-standard protection.

• Marketing opt-out: unsubscribe from emails/SMS/WhatsApp anytime via the link/instructions in the message or by contacting us.
• Account controls: update your profile, addresses, and preferences in My Account.
• Access/Correction/Deletion: email us to request access, correction, or deletion of your personal information (subject to lawful exceptions and retention requirements).
• Cookies: manage via your browser settings; some features may be limited if disabled.

• Our Website is intended for individuals 18+.
• We do not knowingly collect data from children.
• Parents/guardians may use available parental controls to restrict minors’ access online.

• Our vendors and servers may be located in or process data outside India.
• By using our services, you consent to such transfers, subject to appropriate safeguards.

• Our site may contain links to external websites.
• We are not responsible for their content or privacy practices.
• Please review their policies before providing personal information.

• Our store runs on Shopify, and payments are processed by third-party gateways.
• Your payment credentials are handled by those providers under their security standards and privacy policies.
• We receive only transaction status/details needed to complete your order.

• We may update this Privacy Policy from time to time.
• The updated version will be posted here with a revised “Last Updated” date.
• Continued use of our Website means you accept the updated terms.

Questions, requests, or concerns about privacy? We’re here to help.

• 📧 Email: customercare@claiindia.com
• 📲 WhatsApp: +91-9322699407